MedMatch
Surgical Coordinator / Technician
Troy, Michigan•Full-time
$20 - $26 hourly
$20 - $26 hourly
About the Job
Responsibilities:
Primarily responsible for scheduling ophthalmic surgeries at surgery centers. Also serves as liaison between patient and surgeon, facility, pre-op staff, etc. Position requires good understanding of ophthalmic practice and insurance coverage, considerable attention to detail, ability to communicate with patients, surgeons, coworkers and supervisors and a willingness to help in all areas.
Duties:
- Conducts patient interviews to accurately document a patient’s pre-operative status and makes necessary arrangements to qualify patients for eye surgery.
- Coordinates all pre-operative tests and surgical procedures.
- Informs patients of necessary pre-operative guidelines.
- Holds pre-operative discussion with patient on lens options and financial options available to patient.
- Coordinates scheduling of surgeries with the surgical site and physician while facilitating surgical dates with patients, relatives, and/or other support systems.
- Collects all pre-operative patient information and verify with the patient’s primary care physician to clear patient for surgery.
- Forward and/or provide patient information packets and promptly respond to any questions prior to and after surgery.
- Responsible for surgical referral and authorization verification prior to surgery and post-operative appointment.
- Gathers all pre-operative patient information, prepares and produces a complete pre-operative package ensuring that the patient’s chart is complete with signed consent forms, testing, etc. and verifies patient is cleared for surgery.
- Maintains a detailed patient surgical log, surgery time and other relevant information.
- Maintains constant communication with physician and manager which includes reporting any problems or challenges in the day-to-day operations.
- Works with Biller to obtain appropriate billing and reimbursement for surgical procedures scheduled outside of office in addition to office procedures performed in-house. Makes written and/or verbal inquiries to third party payers to verify insurance status and precertification status and to follow-up on denials. Report problems to Manager.
- Responsible for maintaining surgical package supplies as necessary and coordinating the distribution of these.
Qualifications:
- Excellent organizational skills and ability to gather and maintain accurate records and patient charts.
- Strong communication and interpersonal skills when dealing with and interacting with the patient, relatives, physicians, and staff.
- Able to show initiative and durability when working under stress due to deadlines and volume of work.
- Excellent working knowledge of computer EMR and other computer applications.
- Knowledge of medical terminology.
- Ability to maintain confidentiality.
Requirements:
- Completion of Ophthalmic Technician training or 2 year community college program with national certification.
- 2-4 years of related experience. High school or equivalent.
- Familiar with standard concepts, practices, and procedures within field of ophthalmology.
- Relies on limited experience and judgement to plan and accomplish goals.
- Perform a variety of tasks.
- Highly energetic with positive attitude.
- Be well organized, team player with great attention to detail.
- Ability to lead and guide technician staff.
- Demonstrate exemplary customer service and interpersonal skills with every interaction.
- EHR experience.
- Exceptional interpersonal communication skills.
- Strong knowledge of diagnostic ophthalmic equipment.
- Reports to Manager.
MedMatch is a medical recruiting firm that helps professionals find jobs in the medical field. Since 1987, we have been dedicated to matching qualified candidates with the best employment opportunities. Our services include access to unadvertised job openings and showcasing your skills to pre-screened opportunities matched to your experience and skill level.